Last Updated: 02 Nov 2025
Welcome to Dropzi (“we”, “our”, “us”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, mobile application, and related services (collectively, the “Services”).
By accessing or using Dropzi, you agree to the practices described in this Privacy Policy.
We may collect the following information when you interact with our Services:
Personal Details: Name, phone number, email address.
Delivery Information: Address, pin code, location details.
Account Information: Login credentials, order history.
Payment Information: Limited payment data through third-party processors (we do not store full card details).
Support Information: Messages, feedback, or queries you share with us.
When you use Dropzi:
Device Data: Device model, OS, browser type.
Usage Data: Pages visited, time spent, clicks, app interactions.
Location Data: Approx or precise GPS location (only if permitted).
Cookies & Tracking: For analytics and improving user experience.
We may receive information from:
Payment gateways (Razorpay, etc.)
Delivery/Logistics partners
Marketing or analytics tools
We use the collected data to:
Provide and improve our Services
Process and deliver orders
Offer personalised recommendations
Communicate updates, offers, or notifications
Enhance user experience and security
Prevent fraud or unauthorized access
Comply with legal obligations
Improve app performance, analytics, and debugging
We may share your data with:
Delivery Partners (to deliver orders)
Payment Gateways (to process payments)
Service Providers (analytics, cloud hosting, SMS/OTP providers)
Legal Authorities if required by law
Business Partners in case of mergers or acquisitions
We do not sell your personal information to third parties.
We use cookies, web beacons, and tracking tools to:
Remember your preferences
Improve website performance
Analyse user behaviour
You may disable cookies through your browser settings, but some features may not work properly.
We use industry-standard measures to secure your data, including:
Encryption
Secure servers
Access control mechanisms
However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.
You can:
Update or correct your personal information
Request deletion of your account
Manage permissions (location, notifications, etc.)
Opt-out of promotional messages
For any requests, email us at support@dropzi.in.
Dropzi does not knowingly collect data from individuals under 18 years. If such data is accidentally collected, we will delete it upon request.
Our website or app may contain links to external sites. We are not responsible for the privacy practices of those websites.
We may update this policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our Services means you accept the updated policy.
For questions or concerns about this Privacy Policy, please contact:
📧 support@dropzi.in
📍 Azamgarh, Uttar Pradesh, India
